<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><DIV>Hi All</DIV>
<DIV> </DIV>
<DIV>My Mercury suffered a short in the Cyclone 3 device due to a screw falling on the C1-C32 line of exposed wires.</DIV>
<DIV>
<DIV>I did not expect that anyone would provide support for a complex task such as Cyclone 3 replacement.</DIV></DIV>
<DIV>I had written it off and wrote to Gerd for a price on Mercury EU.</DIV>
<DIV>BTW, My Penelope and Ozy 1 are from Gerd, Mercury and Atlas were TAPR.</DIV>
<DIV>Gerd offered to repair Mercury for me, plus fix what I had done during troubleshooting, which he subsequently did.</DIV>
<DIV>It came back <U>as new</U> with v2.9 installed and it burst into life instantly.</DIV>
<DIV>This support and interest/concern for the project and the people who use it is very welcome.</DIV>
<DIV>For information, I have found Gerd to be very professional and efficient in all transactions.</DIV>
<DIV>His products are of the highest order.</DIV>
<DIV>I also ordered the v3 antenna switch from Gerd to further protect Mercury.</DIV>
<DIV>While I am at it the TAPR office was also very helpful in suggestions and advice for the diagnosis period.</DIV>
<DIV>They offered to send any parts I needed to me which is amazing support.</DIV>
<DIV>It gives me a lot of confidence in the HPSDR project and the people who support it.</DIV>
<DIV> </DIV>
<DIV>Thanks</DIV>
<DIV>Dean </DIV>
<DIV>VK5LB</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV></div><br>
</body></html>