[hpsdr] Hermes Failure, Can anyone help ???

[Scott Cowling]

Hi Bob,

iQuadLabs offers an HPSDR repair service if you need it.  I will be 
happy to give you the particulars in a direct e-mail if you like.

73,
Scotty WA2DFI


At 09:48 2014-01-06 -0500, Bob Segrest wrote:
>***** High Performance Software Defined Radio Discussion List *****
>
>My Hermes board appears to have failed and I am trying to find someone who
>might be able to repair it.
>
>My board was one of the TAPR build and has operated flawlessly for the past
>15 months or so.  I also pre-ordered and purchased a ANAN-10
>amplifier/enclosure and the board has been operated as a complete unit
>during this period.
>
>This past Friday I tried to make a JT9 contact and PowerSDR indicated zero
>watts output.  I cycled the power on the rig with no change in symptom.
>Listening to the PowerSDR audio I hear a lower frequency popping sound.  If
>I vary the receive frequency the tone of the popping sounds seems to vary a
>little.  When I plugged a headset into the port on the front of the Hermes
>board all I hear is a low frequency rumble.  I took the time to separate the
>Hermes board from the ANAN enclosure and amplifier with no change in
>symptom.
>
>The digital interface to the Hermes board does seem to be operating
>correctly.  It is discoverable by the firmware update utility (in fact I was
>able to reload the firmware without any difficulty) and PowerSDR seems to
>talk to it without reporting any issues.  I have also tried using different
>versions of PowerSDR on different computers.
>
>While I am well aware that Apache-Labs has no warranty obligations for the
>Hermes board, I sent them an email clearly identifying that my board was one
>of the TAPR build and was politely told " that as the board was not provided
>by us so we'll not be able to assist you with the same. However, we advise
>you to kindly contact the original manufacturer of the board."  I can
>understand their position, but given the legacy of this design and the
>nature of the community it was developed in, I found their response very
>disappointing.  I wasn't expecting free warranty.  But I wasn't expecting a
>polite single finger salute either.
>
>Has anyone else experienced a Hermes board failure?
>
>Can anyone suggest a resource that might be able to fix my board?
>
>I truly love this rig and am really feeling a void in its absence.
>
>Bob Segrest
>KO2F
>
>
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